Iona Residence - Donnini Apartments

Complex Check in process good location.

Pros: Apartment was mostly clean with a few exceptions. Close proximity to town and beds were comfortable. Had good facilities for cooking and overall apartment was nice.

Cons: Firstly check in was complex and not very well explained. You had to pay a security waiver which is normal on rentals but it wasn't explained I did ask. Check in details were only given once this was paid which led to a lot of confusion and stress as i was travelling. You have to go some distance away to collect keys ok if you have a car and are familiar with the town. I hate to think what it would have been like for someone elderly or with mobility issues and no transport. The other issue was balcony had nesting birds but looked like it had nit been cleaned in a very very long time. Pigeon poo is hazardous if left believe may lead to property being enviromentally unsafe to health. You certainly would not have been able to open the door to balcony for fresh air or to step out . My friend also had a bathroom fan fall on her in the ensuite and noise coming from this through the night. I also explained the stress on check in and the staff member i feel was condesending and rude . Gabbi was her name. I did ask if deposit needed to be paid with no response prior to check in . She then was rude when i explained it was not made clear. Be up front re deposit and complex check in please . Too many links over complex process think about elderly or those with no transport or who don't know the area.

Pros: The location of the apartment was perfect and the apartment was extremely clean.

Cons: No faults

Comfy enjoyable stay

Pros: Good communication from the hosts by email and the completion of 'boarding pass' information gave useful webpage outlining all the information on access and facilities. Also they courtesy called for updates. Spacious rooms, clean & tidy. Second TV in bedroom, handy for kids. Quiet location on seafront with easy walk to town centre and next to a leisure centre. Large bath towels!

Cons: The sofa in the lounge is also a sofa bed so wasn't very comfy for just sitting on (ok as a bed). Some minor niggles with worn out items e.g. window blind cords, extract fan, couple of chipped crockery items, sticking window.

Thoroughly enjoyed by all 4 occupants 👏

Pros: We originally booked apartment in Ayr but was moved to Prestwick because of maintenance issues. But the house we were given was excellent

We thoroughly enjoyed ourselves and would definitely stay again.

Pros: Location was perfect and the view of the beach was great. We had a balcony view, even though it was cold we could sit and watch the sea with a hot drink.

Cons: I found the double bed to be uncomfortable but everything else was fab.

Beautiful apartment

Pros: The whole layout on two floors, having 3 toilets and the lovely view over the river. Only few minutes walk to beach

Cons: Second bedroom very small but all the good things made,up for,it. Your leaflet needs updating as,didn't see recycle bags

we were there for the races it was fabulous will book again just to go back for a break the town was lovely the restaura

Pros: everything large spacious fully equipped kitchen having the balcony was fantastic and parking space check in easy everything was fab would definitely stay again

Cons: nothing everything fab