Paul
10/10
United Kingdom 🇬🇧
Refined luxury in stunning location
Pros: Fantastic location for lots of different walks around Ullswater and up towards Helvellyn. Staff very professional, efficient and friendly. Wonderful dining rooms with different ambiances. Room was very comfortable with modern bathroom.
Cons: Being woken up by window cleaner at 08:30am!
Kent
10/10
United Kingdom 🇬🇧
Great Hotel - Great locations away from it all.
Pros: The Hotel looked great - it is in an amazing locations - we went for walks looking at the frozen waterfalls. The hotel is surrounded by an amazing landscape. The room was spacious and comfortable - the bed gave a good night of sleep. The check in went smoothly and all of the staff were very efficient and friendly. It has lovely and relaxing lounge and bar area and the website photos are just like the real thing. We really enjoyed our stay. We loved the little village near to the hotel.
Cons: We didn't like the fact that we only booked for one night and had to leave - we enjoyed that much.
Rebecca
10/10
United Kingdom 🇬🇧
Perfect romantic trip for two, this hotel is exceptionally beautiful
Pros: Perfect location and atmosphere. The staff are so helpful and friendly, couldn't have checked into a nicer room. Views and food here is spectacular
Cons: Nothing this hotel is perfect
Lynda
8/10
United Kingdom 🇬🇧
Excellent location, friendly staff and warm welcome
Pros: Gorgeous location, comfy clean rooms and public spaces. Excellent staff and the Christmas decorations were lovely, dinner was lovely although could do to be served quicker to keep it hot.
Cons: The breakfast was poor. Hard sausages or no sausages cold eggs Benedict, overcooked smoked haddock. Our second night there was a boiler issue so no heating or hot water in the evening meaning we couldn’t shower for dinner. I appreciate this was a one off but disappointing. The staff did notify the guests at 6.40pm by phoning each guest. Personal attention and apologies were given and we appreciate these things are usually a one off.
Grant
9/10
United Kingdom 🇬🇧
Very nice relaxing break. Lovely setting.
Pros: Breakfast was really nice as was dinner. Staff were friendly and room and hotel was clean. The only one negative thing I would say is that it would have been nice to know in advance that Ramblers Bar was shut as we had planned our night around watching the football there prior to dinner and there was nowhere else in Glenridding to watch it.
Cons: As above
Bradbury
10/10
United Kingdom 🇬🇧
Loved it, was sorry yo leave.
Pros: Breakfast was great, location was stunning, staff were all great, look forward to another stay there.
Cons: Everything.