Alan
8/10
United Kingdom 🇬🇧
Despite the observations noted, this is definitely a hotel we would come back to.
Pros: The hotel is in an excellent position and room was comfortable with view of the lake (as requested as an addition info). In general, all staff were very friendly and helpful. The overall impression was good and met our expectations - having visited the hotel for food and drinks on many occasions previously. Being dog-friendly was a must for us and they certainly are good with our four-legged companions. Breakfast food was excellent.
Cons: I'm sure that it couldn't have been avoided, but the bar having to close early one night due to essential maintenance work was disappointing. as was the hectic breakfast service one morning due to short staffing. It's also a bit of a trek for dog owners having to walk through from the conservatory (only breakfast area available for them) to the dining room - some distance away - for continental breakfast food, juices, etc., with no trays to carry items on - and impossible for dog owners on their own who might have to leave their dog(s) in the bedroom. The dinner menu was quite limited and not what I would call value for money. It's evident that their £40 per head allowance when booking dinner B&B could easily be used up on just one or two courses and you can't include drinks in this allowance (we had two mains and two drinks off the inclusive deal and it cost over £60).
Gazbrown
9/10
United Kingdom 🇬🇧
Pros: One of the best hotel rooms we have had. The bar area was really nice on an evening, like a ski lodge, super chilled and toasty on a cold wet night. The staff were all absolutely top drawer, so polite and helpful, couldn't have asked for better. The location was great for hiking. The place is clean, well looked after and you get a nice sense of history to the building over more modern hotels.
Cons: Only way it could be improved for us, is to have coat hooks in the room, for expensive wet coats we didnt want to leave in the drying room and a fridge to keep some cold water in. Really minor things.
Harry
9/10
United Kingdom 🇬🇧
Fantastic, would definitely return.
Pros: Location, comfort and friendly staff (especially towards dogs).
Cons: The septic tank being emptied when leaving. Dreadful smell.
Dave
9/10
United Kingdom 🇬🇧
Lovely hotel with fantastic service, would definitely stay again
Pros: Room was very nicely furnished but was on the small side as was the bathroom. Beautiful view across the lake from the bedroom window. Breakfast was very good. Evening meal was exceptional with excellent service throughout. Staff were very friendly and helpful. Public spaces were very nice too, well furnished with a roaring log fire.
Cons: Larger room and bathroom, otherwise everything was excellent.
Deborah
8/10
United Kingdom 🇬🇧
Perfect location, comfy bed, very welcoming, and Peter the waiter was exceptional
Pros: Food was exceptional and good value for money Restaurant clean and tidy, lots of choice Peter was an incredible waiter, full of happiness and very accommodating