★★★★
Hotel
Douglas
7.5/10

Best Western Palace Hotel & Casino

With the Isle of Man’s only licensed casino, Best Western Palace Hotel is centrally located on the beautiful Victorian Promenade overlooking Douglas Bay and just metres from the beach. The hotel boasts a panoramic sea view restaurant and a health club with an indoor pool. The bright and contemporary rooms at the Best Western Palace Hotel & Casino have a work desk, telephone, a hairdryer, a safe, and ironing facilities. They include a TV, tea/coffee making facilities, and some rooms have sea views. Free WiFi is also available throughout the complex. The Paragon Bar and Restaurant serves hearty breakfasts, a full lunchtime bar menu, and an evening carvery. The Palace Health Club has panoramic sea views, and features an indoor heated swimming pool, cardiovascular gym, weights gym, sauna, steam room, spa bath and pool-side lounge area for light meals. There is an on-site casino complete with an independent Chinese restaurant bingo lounge and slots lounge, with a variety of machines. During the weekend guests can enjoy a lively and dynamic atmosphere.

Top location: Highly rated by recent guests (8.8)
Breakfast info: Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Buffet
Private parking at the hotel
Loyal customers: There are more repeat guests here than most other properties.

Book now — best price guaranteed!

Kids

Children of any age are welcome.

Dogs

Pets are not allowed.

Address

Central Promenade, Douglas, IM2 4NA, United Kingdom, Douglas, UK

Facilities

Indoor swimming pool Private parking Free WiFi Fitness centre Family rooms 2 restaurants Non-smoking rooms Bar Beachfront Good breakfast

Gallery

a hotel room with a bed and a desk and a television at Best Western Palace Hotel & Casino in Douglas

a white bathroom with a sink and a toilet at Best Western Palace Hotel & Casino in Douglas

a building at night with cars parked in front of it at Best Western Palace Hotel & Casino in Douglas

a person walking on a beach near the water at Best Western Palace Hotel & Casino in Douglas

a living room with a couch and chairs and a table at Best Western Palace Hotel & Casino in Douglas

a piece of chocolate cake with fruit on a black plate at Best Western Palace Hotel & Casino in Douglas

a conference room with a long table and chairs at Best Western Palace Hotel & Casino in Douglas

a hotel room with a bed and a large window at Best Western Palace Hotel & Casino in Douglas

a woman standing at a table in a casino at Best Western Palace Hotel & Casino in Douglas

More photos on Booking

Reviews

Michael 8/10

United Kingdom 🇬🇧

adequate for a short stay

Pros: breakfast excellent , room wasn't that warm, would prefer a walkin shower . A bit dated

Cons: bathroom was very dated

King 9/10

United Kingdom 🇬🇧

Pros: Lovely location and great food and good prices on alcohol at the lookers bar . Staff friendly, too

Cons: Only thing I would say is the decor is outdated.

Simon 8/10

United Kingdom 🇬🇧

Pros: A basic but comfortable stay. Right on the sea front so great views. Parking at the rear. Good value for money

Cons: Decor Seems a little dated

James 9/10

United Kingdom 🇬🇧

Great Overnight Stop

Pros: Great buffet breakfast. Good central location with car park

Paul 9/10

United Kingdom 🇬🇧

Pros: Great location, friendly helpful staff, clean and tidy room and an excellent breakfast buffet, all for a very good price, thank you.

Cons: There was nothing that we didn't like about our stay.

Mark1fitzy 8/10

United Kingdom 🇬🇧

Place with a Great view

Pros: It's on the promenade and beach. The bar is a lovely place to chill out for a pint. Overall its a nice place with a great view

Cons: The place is looking tired and dated

Michael 10/10

United Kingdom 🇬🇧

Great stay beach front rooms with balcony is a must with brilliant views of beach and see and prom lovely place for long

Pros: Position it’s in good location friendly staff well good cleaners good room service nice food

Cons: This is just for your help the main walk through to from reception to the lifts smelled of mould it’s the area as you get off the lifts to looks bar where vending machines are That’s only criticism other then that the place was lovely this isn’t a put down just some helpful advice

Daniel 8/10

Isle of Man 🇮🇲

Pros: Great view with a belcony,nice bar & friendly staff.

Cons: Rooms are a little dated

Dale 8/10

United Kingdom 🇬🇧

Enjoyed my stay , unfortunately I was over for a family funeral

Pros: Breakfast was very good ,excellent choices . Catered for everyone

David 9/10

United Kingdom 🇬🇧

Pros: Location great. Staff very professional. Breakfast and Dinners were all fine and good value. Seas view very special as always. The best things are the location and value for money.

Cons: Improving the wi-fi is still ‘work in progress’!